The second-hand marketplace Shoppers Express Anger Over Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category than originally posted as a result of the reclassification.
The platform stated the updated approach better aligns with other platforms.
They have suggested members to check their listings and update the measurements by hand when needed, which has left users frustrated.
Size Classification Modifications
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, the service retracted a modification to its shipping options following member complaints.
